Data Recovery Process

The most important part of data recovery is a calm, methodical process. Each step prevents damage to your drive and allows for recovery attempts to be escalated.

Please do not try to recover your data yourself, we perform recoveries for computer repair companies around Adelaide and know they mistakes THEY make.

If your data is important, make LAST CHANCE your FIRST CHOICE.

1) Drive Diagnostics

For a successful recovery it’s important to know what is actually wrong with the drive. Simply put issues fall into three main categories.

  • Hardware (Something physically wrong with your drive)
  • Drive Firmware/Software (an issues with the software that the drive uses to turn bits into data)
  • Partition / File System errors

Often with drives that won’t read, there is a combination of issues that result in Windows or Apple not being able to read your data.

2) Repair Hard Drive

This part of the recovery aims to get the drive to a working state where data can be retrieved. This does not mean we need to open the drive – in fact we try not to do this in most cases. With the proper hardware tools it’s amazing how much data can be retrieved without physically opening a drive.

When a drive does need to be opened it will qualify as a Level 2 recovery and we will need to quote you accordingly for the head replacement process.

3) Optimise Recovery

The tools we use can interface with a hard drive at a very direct level – completely bypassing Windows software recoveries attempted by most technicians. Using these tools we can re-write parts of the drive software to speed up the recovery process. A faster recovery puts less stress on the drive – as data is copied to a healthy drive as soon as it is read.

While it may be preferable to target specific files, sometimes it’s less stressful for a drive to simply clone from end to end, rather than skimming from file to file.

4) Clone Hard Drive

Once the recovery is optimised, we start a complete drive clone. For professional recoveries this is absolutely essential. If your current data recovery technician says they’re working from your original drive without making a clone you’re data is at great risk.

Our process ensures that any “bit” of data that is read, is copied to a healthy new drive. This means we’re able to run “lost file” scans and other tests on a drive which is physically healthy.

5) Analysis Of Recovered Data

At this stage we’re working from a completely healthy drive. Your original “bad” drive is put aside for safe keeping. The healthy drive works much faster than your ‘bad’ drive, and is less likley to fail part way through a recovery.

We can rebuild file systems, recover photos and data, and in some cases get your computer booting exactly the way it was before your drive or device started to fail.

6) Export Recovered Data

Now that we’ve recovered and analysed the data, it’s a simple process to copy this to a new hard drive or external device. If you’re recovering a laptop or desktop device, we may have been able to recover enough information to make your computer work as good as new!